Shipping policy

Order Processing

  • All product orders are processed within 1-2 business days after your order is placed.
  • Orders are not processed, shipped, or delivered on weekends or U.S. holidays.
  • If we experience a high volume of orders or inventory issues, processing may be delayed; we will notify you by email if there is a significant delay.

Domestic Shipping (United States)

  • Standard Shipping for orders under $75; estimated delivery 3-7 business days.
  • Standard Shipping: FREE for orders $75 or more; estimated delivery 3-7 business days.
  • Expedited Shipping: for all orders; estimated delivery 1-3 business days.

Free Shipping

  • I Wanna Be Pretty offers FREE standard shipping on all U.S. orders of $75 or more (subtotal after discounts, before tax).
  • Orders under $75 are subject to standard shipping rates, which are calculated and displayed at checkout based on your location and order details.
  • Free shipping applies to eligible U.S. addresses only and may exclude Alaska, Hawaii, U.S. territories, and APO/FPO addresses, depending on carrier availability.

Shipping Restrictions

  • We currently ship to addresses within the United States.
  • We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time (update this if you decide to ship to these locations).
  • Certain items may have additional shipping restrictions due to carrier or regulatory requirements; any restrictions will be noted on the product page.

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with your tracking number and carrier details.
  • Tracking information may take up to 24 hours to update after the carrier scans your package.

Delays, Lost, or Damaged Packages

  • Delivery times are estimates and may be affected by carrier delays, weather, or incorrect shipping information.
  • If your package is significantly delayed, lost, or arrives damaged, please contact us at [your support email] within 7-10 days of the original delivery date so we can assist you.
  • I Wanna Be Pretty is not responsible for delays caused by the carrier or for orders shipped to an incorrectly provided address.

In-Studio Services

  • Clinical and aesthetics services (including injectables, facials, and wellness treatments) are provided in person at our locations and are not eligible for shipping.
  • Service-specific policies, including cancellations and rescheduling, are detailed in our separate Service and Booking Policy.